The second-hand marketplace Members Express Frustration Over Size Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Social Media Response
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification than originally posted due to the recalibration.
The company said the revised method more closely matches other platforms.
The platform has recommended to check their listings and update the measurements by hand when needed, which has left users frustrated.
Sizing System Modifications
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Accounts
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.
